Frequently Asked Questions

Q: What is Architect?

Architect is our online website creation system. It allows you to build professional sites quickly, without writing any code. We’ve built Architect on top of an established website creation tool, and heavily customized it through extensive widgets, plugins, themes and other integrations to make it even more powerful.

Q: How much does it cost to use Architect?

Architect is free to try, and you are only required to pay for your site when you publish it live to our hosting servers. Prices for publishing sites can be found here, and are billed on a per site basis.

Q: What is a VIP Membership?

A Without Code VIP Membership gives you access to additional features within the Architect website builder. VIP’s also receive priority support, a private discussion forum, access to MuseThemes.com and access to a variety of upcoming product releases.

Q: Does the VIP Membership price include Architect publish/hosting costs?

No. Prices for publishing websites are standard for both free and VIP accounts. The VIP level gives you advanced features for the builder, however, your publish price is always the same.

Q: Can I buy a large block of hosted sites at a discounted price?

Yes. For high volume users requiring many sites, we can offer package pricing that includes a set number of hosted sites. The package is billed annually in one single payment. Please note any pre-purchased sites that go unused are non-refundable.

Q: How do I change my template once I’ve created a site?

You can reset your website and select a new template from within the Sites Dashboard. Click the hamburger icon and select “reset site.” Please note that all content and settings will be lost when a site is reset.

Any domain, no matter where purchased, can be linked up to an Architect hosted website. By adding a single “CNAME” record to your domain DNS file, your domain can be immediately pointed to our servers. This is a simple modification that’s available with all domain providers.

Q: Do you offer email hosting or domain buying service?

Coming soon! Our email hosting / domain buy service is currently under development and should be available for Without Code members soon.

Q: Do I need to start with a template?

No. When creating a new site in Architect, you can select either a pre-designed template or a blank site. Blank sites only contain a basic header / footer.

Q: Can I host my site on my own server?

No. This is a feature we are exploring, however, site export is not currently possible. All sites created in Architect must be hosted on our hosting platform.

Q: What does your hosting include?

Our Worry-Free Hosting is built on the Amazon Cloud, with 99.99% uptime, upgraded security, free SSL certificates and a global CDN. No ongoing maintenance is required. Click here for more details.

Q: What payment methods do you accept?

VIP Memberships and website hosting can be purchased using all major credit cards. Payments are processed securely through Stripe.

Q: What’s the best way to learn the Architect system?

Get up to speed quickly by watching our Quick Start tutorial series or reviewing a selection of training videos here.

Q: How many sites can I build and publish?

As many as you want! There are no limits on the number of sites you can publish. We limit trial (unpublished) sites to a maximum of 10 per account. You can request an increase if you require more trial sites.

Q: Do your templates include images?

Yes. Our themes use royalty free stock images. Architect also has a built-in stock photo library, pulling images from free-to-use sources, such as Unsplash.

Q: Can I download your templates for other platforms?

No. Themes and sites built in Architect are only compatible on our platform, and cannot be used for other systems such as WordPress.

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