Accounts and Billing

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Purchasing a VIP Membership

You can purchase a VIP membership at any point – either when you first sign up or after you have...
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Downloading Invoices

Following your purchase of the VIP membership or any hosting plan, you will receive an email with your invoice.  ...
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Benefits of a VIP Membership

Although hosting prices are standard for all Architect sites, regardless of membership type (free or VIP), the VIP membership does...
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Purchasing a Hosting Subscription

Hosting plans can be purchased using all major credit cards. Payments are processed securely through Stripe. Pricing: Standard: $9/month/website or...
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Requesting a Refund

We work really hard to ensure you won’t want to cancel; our support team is here to help with any...
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Unpublishing Your Site

If you wish to unpublish your site, enter your Dashboard and select the correct site. Then click “Unpublish.” This will take...
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Updating Profile Information

You can update your name, email, and password by visiting your Dashboard, scrolling down, and selecting the “Home” tab.  ...
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Publishing Your Site

Once your site is complete and ready to show off, you can begin the publishing process. This will put the...
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Updating Billing Information

All subscriptions – VIP memberships, as well as monthly/annual standard, ecommerce, and ecommerce pro hosting plans – automatically renew. To...
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